Cancellation Policy:

24 Hour advanced notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give 24 hour advance notice, you will be charged the full amount of your appointment. If your appointment has been pre-paid online, the amount will apply towards the fee.  If your appointment was not pre-paid, you will be responsible for the full payment prior to scheduling your next appointment.  All payments are nonrefundable, nontransferable, and all sales are final. 

Late Arrivals:

If you arrive past your appointment time, you will be considered 'late'. Your session may be shortened in order to accommodate others whose appointments follow yours. Depending on how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Typically there must be at least 30 minutes left in your alloted appointment time in order to still receive a session. Regardless of the length of the session actually given, you will be responsible for the full amount. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. 

Credit Card on File:

All clients are required to place a credit card on file. This card is securely encrypted and only charged in cases of no-show appointments. There will be an additional $25 fee if your card is charged for a no-show and is declined.